Contact Us
Have a question about one of our reviews, a suggestion for a casino we should look at, or a concern you'd like to raise? This page explains the best way to reach the Sites Not On Gamstop team and what to expect when you do.
We are an independent comparison and review site covering European casinos not on Gamstop for UK players. We do not operate any casino, accept deposits or process bets. If your query relates to an account, a withdrawal or a bonus at a specific casino, please contact that operator directly — we are unable to intervene on your behalf with third-party sites.
How to Reach Us
The most reliable way to get in touch is by email. We review all messages and aim to respond within two working days. When writing to us, please include as much relevant detail as possible — for example, the casino name if you're flagging an inaccuracy, or the page URL if you've spotted a broken link.
We welcome the following kinds of enquiry:
- Editorial corrections — if you believe any information on our site is out of date or inaccurate, let us know and we will investigate
- Operator suggestions — if there is a European casino not on Gamstop that you think deserves a review, we are happy to hear about it
- Partnership or advertising enquiries — please mark these clearly in your subject line
- General feedback — we read it all, even when we cannot reply to every message individually
What We Can and Cannot Help With
| We can help with | We cannot help with |
|---|---|
| Questions about our review methodology | Disputes with individual casino operators |
| Corrections or updates to our published content | Account verification or KYC queries at a casino |
| Suggestions for new casinos to review | Bonus activation or withdrawal problems |
| Feedback on site usability or accessibility | Legal or financial advice of any kind |
| Partnership and advertising enquiries | Gamstop registration or self-exclusion queries |
About Our Editorial Process
Sites Not On Gamstop publishes independent reviews of European casinos that operate outside the UK Gambling Commission's Gamstop scheme. Our rankings are based on researched criteria including bonus value and terms, game range, payment options, licensing status and the overall player experience. Commercial relationships do not determine position — a casino cannot pay to improve its ranking.
If you would like to understand more about how we assess and rank casinos, visit our full casino reviews page, which explains the factors we weigh when scoring each operator.
Responsible Gambling
If you have concerns about your own gambling or someone else's, please do not use this contact form — dedicated help is available immediately from organisations specialising in gambling support. You can also read the guidance on our responsible gambling page, which outlines the tools and organisations available to players in Great Britain. 18+
More About This Site
Sites Not On Gamstop is focused specifically on European casinos not registered with Gamstop. For background on who we are, how the site is funded and what our editorial standards look like, see our About Us page. For the full terms governing use of this site, including how we handle affiliate relationships and the limits of our liability, please read our Terms and Conditions.
We appreciate you taking the time to get in touch and will do our best to respond helpfully and promptly.